Beauty Sales - Hair & Skincare - Ala Moana Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on- trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally. A day in the life… Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals Collaborate with team members to create a welcoming and inclusive environment for all customers Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) Book appointments and drive sales for in-store Beauty events and services Keep department customer-ready through organization and cleanliness Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You own this if you have… Passion for customer service and beauty, including trends, makeup application, and skincare Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment Empathy and respect for all customers, providing a supportive environment during makeup and skincare application Strong multitasking, organization, and follow-through skills Drive to achieve sales goals, with interest in using networking and technology The ability to work a flexible schedule based on business needs, including evenings and weekends We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
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