Dispatcher Job at Hudson and Associates, LLC, Saint Louis, MO

bVlrWFAvcjUvN2dMUkZLTmx2UGZXUnFU
  • Hudson and Associates, LLC
  • Saint Louis, MO

Job Description

Job Purpose: We are looking for a mature dedicated employee to answer calls from a variety of stakeholders and communicate with mobile units for the appropriate response. Our Dispatchers are expected to be calm, clear and in control, especially in emergency situations. They should always know the appropriate responses, no matter the situation in accordance with established policies and procedures. The successful candidate will track and monitor situations by phone and radio, and document any situations reported by those in the field. This position plays a vital role in achieving our customer satisfaction and revenue growth objectives.

Description : Dispatchers are communications personnel responsible for receiving and transmitting pure and reliable messages, tracking vehicles and equipment, and recording other important information

Report To : Operation Manager and Office Supervisor

Dispatcher Skills we are looking for:

  • Excellent communications skills
  • Dependable
  • Productive
  • Customer Service Focused
  • Maintains Professionalism
  • Attention to Detail
  • Calm and Mature demeanor
  • Basic Computer Skills
  • Knowledgeable of Basic Safety
  • Basic Job Knowledge

Job Responsibilities :

  • Dispatch work orders to Field Technicians, Collectors and Boot Officer in a timely manner  
  • Co-ordinate activities of Field Technicians, Collectors and Boot Officer to ensure that service issues are resolved according to the contracted commitments
  • Monitor Parking Enforcement Officer (PEO) activities, call orders, and breaks
  • Document ALL dispatch and field activities
  • Manage files, call log, data log and correspondence in a monthly/yearly filing systems
  • Assist an administrative team with daily task and special projects
  • Complete all required paperwork and reports in a timely and accurately manner
  • Present daily reports as assigned, detailing service performance
  • Maintain clean and tidy work area
  • Perform other duties as assigned

JOB REQUIRMENTS

Education and Experience:

  • High School Diploma or its equivalency
  • 1 year administrative experience is preferred
  • 1 year customer service experience

T echnical Skills:

  • Strong time management and organizational skills
  • Basic PC knowledge and familiarity with electronic equipment (Intermediate Microsoft Work, Excel and Outlook skills)
  • Great communication skills (verbal and written) with the ability to liaise at multiple levels
  • High level of accuracy, speed, and data entry skills
  • Attention to details
  • Ability to relate well with others and work in a team environment

Job Tags

Similar Jobs

Crystal Tractor and Motorcycle Group

Controller/CFO Job at Crystal Tractor and Motorcycle Group

Job Title: Controller/CFOCompany: Southern Site & PowerLocation: Inglis, FLIndustry: Construction (Site Work & Underground Construction)Reports To: President/CEO Position Summary:We are seeking an experienced and strategic Controller/CFO to oversee all financial... 

Vensure Employer Solutions

Certified Kitchen Designer, Interior Designer - CO - On Site Job at Vensure Employer Solutions

 ...About Us Our company is a luxury design studio redefining what it means to live beautifully...  ...-end kitchen and bath design, and full interior design services, we craft spaces that...  ...and project meetings Education & Experience Certified Kitchen Designer (CKD) designation... 

Flourish Incorporated

Marketing Assistant : Entry Level Job at Flourish Incorporated

 ...We are a rapidly growing marketing agency specializing in event-based marketing , brand strategy , and community outreach for nonprofit...  ...they serve. Were looking for an enthusiastic and driven Entry-Level Marketing Associate to join our fast-paced, creative team.... 

Henan New-Link International

Personal Assistant to Director Job at Henan New-Link International

Responsibilities: Assisting the Chairman in performing daily work and Schedule; Assisting the Chairman in entertaining domestic and foreign customers; Assisting the Chairman in handling personal things; Other job responsibilities arranged by the Chairman.

Reva Consulting Inc

PEGA Software Developer Job at Reva Consulting Inc

Date Posted: 12/15/2022Duration: Full timePay Rate: $82,000 Per YearDeadline To Apply:01/14/2023Responsibilities: Perform integration & unit testing, data conversion/migration & documentation, and design data process flow for different scenarios. Develop implementation...