Job Description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a Publications- Early Careers Technical Writer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. You are responsible for assisting with publications necessary for the maintenance of communication with Florida Medicaid providers and other users of the Gainwell maintained Medicaid Web Portal.

Your role in our mission

• Develops, writes, designs, and edits basic material for publications such as manuals, technical design documents, quick reference guides, web-based trainings, and other published materials.
• Illustrates, proofreads, and edits materials to meet business needs. Reviews published materials and recommended revisions and/or changes in order to meet quality standards.
• Produces content and design for Web Based Training Courses (WBT) and other provider training documentation.
• Researches, writes, edits, and proofreads technical data for use in documents and rewrite in a clear and concise style, consistent with established standards, to provide users with information in a less technical way.
• Create, post, and maintain content for the maintenance of communication with Florida Medicaid providers and other uses of the Gainwell-maintained Medicaid Web Portal.

What we're looking for

• Background in English, communications, journalism, technical writing or related field.
• Three (3) years of experience in the publication of bulletins and technical handbook material. Experience in the health care public relations and health care publications preferred
• Experience working with desktop publishing, word processing, and on-line documentation software
• Experience working with industry writing style such as grammar, sentence form, and structure
• Experience working with company software products, great proofreading and editing skills
• Ability to convert technical knowledge into easily understood terms

What you should expect in this role

• Hybrid position- reporting onsite at Tallahassee, FL location. Must be in driving distance.
• Must be available to work from home and in office/on site as per business need.
• The deadline to submit applications for this posting is 6/30/2025.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
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The pay range for this position is $39,600.00 - $56,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies  is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

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