Job Title: Help Desk Analyst
Location: Hartford, Connecticut
Duration: 12 months
Job Description:
REQUIRED SKILLS AND EXPERIENCE
A minimum of one (1) year of prior experience demonstrating the following knowledge
and skills:
1. PC Hardware and software installation
2. End user support - face to face and via telephone
3. Excellent customer service skills
It's highly desirable that the candidate also have:
1. Experience with computer system and user administration.
2. Technical familiarity with Microsoft Active Directory.
3. Experience with Windows 10,11
4. Experience with Office 365
5. Experience with Device Management, Device Imaging, Device Troubleshooting
Days: Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No
Hours/Day: 8
Time Zone: EST
Shift: 8:00 Am to 5:00 Pm
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