Hotel Night Auditor Job at Hawthorn Suites By Wyndham - Odessa, TX, Odessa, TX

bll3Uk9mMzgvTGdLUVZTT252YmFVQjJV
  • Hawthorn Suites By Wyndham - Odessa, TX
  • Odessa, TX

Job Description

Hotel Night Auditor We are looking for an intelligent, driven, and courteous night auditor. We always strive for our best and our customers see it. This team member is crucial to the property's success ensuring that our guests are provided a fast accurate check-in by a smiling friendly face after their long travels.In addition to managing our guests check-in and check-outs, the Night Auditor will be the first responder to any guest issues and assist in keeping our property quiet, ensuring our guests have a great night's sleep! Additionally, the Night Auditor is responsible for accurately running the audit each evening to ensure proper accounting and payment processing. The person selected for this role will have:

  • 2+ years of experience in a hands-on customer service role, preferably in a hospitality environment
  • Computer efficiency
  • Passion for customer service
  • Strong ability to multitask and prioritize
  • Problem identification and resolution skills
  • Ability to work with very limited supervision (the Night Auditor is often the only employee on duty)
  • Strong administrative skills
  • Ability to remain calm while handling guest concerns and situations at night
  • Ability to stay awake and maintain focus for long periods of inactivity
Some of the duties include:
  • Checking guests in and out
  • Answering questions about the neighborhood and surrounding areas
  • Setting up morning coffee and other breakfast preparations
  • Having conversations with guests throughout the morning/night to give them a great experience
  • Assembling and reviewing daily financial/operations records
  • Ensuring guests have a quiet experience by enforcing noise curfews, occupant policies, etc.
  • Maintaining strong relationships with local law enforcement when they are on-site
  • Capturing company point-of-contact info when available to assist with sales activities
  • Reporting any facility issues such as lighting, vending machines, property damage to management
  • Various administrative tasks as assigned by the General Manager
  • Routine walks around the property to ensure hotel maintains a quiet and safe environment
We are looking for part time to full time employees. Past hospitality experience is necessary.

Job Tags

Full time, Part time, Local area, Night shift, Day shift, Afternoon shift,

Similar Jobs

Atlantic Health System

Medical Laboratory Scientist, Full Time Nights, Blood Bank, MMC Job at Atlantic Health System

 ...addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital... 

Arbor Research

Senior Clinical Research Associate Job at Arbor Research

Arbor Research serves as the data coordinating center for the NIH-funded Childhood Liver Disease Research Network (ChiLDReN) and the privately-funded WIND-PSC study. This role will support both of these multi-site research studies. Characteristic Duties and Responsibilities...

Walmart

Delivery Team Associate Job at Walmart

 ...Part-Time**Available shifts: **Mid-Shift, Closing**Location**Walmart Supercenter #6480**3460 W CHANDLER BLVD, CHANDLER, AZ, 85226, US...  ...vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits... 

Rincon Consultants

Wetland Scientist / Assistant Project Manager Job at Rincon Consultants

 ...ensure efficient project execution.**This Job Might Be for You If You Have the Following:**+ B.S. or M.S. in Biology, Ecology, Environmental Science, or related field.+ **3-6+ years of experience** in environmental consulting, with progressive responsibility across... 

Buildaligned

Canvasser Job at Buildaligned

 ...Canvasser Needed Prior Sales Experience Required Must Be Local Interview Today Start Tomorrow Earn $800 to $3,000 Per Week! Must be 18 or older to apply. About the Position This is an entry-level outside sales role offering competitive compensation for...