From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.
Parfums Christian Dior invites you today to join its North America teams.
Parfums Christian Dior is part of the LVMH Group.
As part of Customer Service Parfums Christian Dior, the High End Online Beauty Consultant (‘High End E-BC’) is responsible for addressing every client request from beauty advice to e-commerce journey support, as well as post purchase assistance and ensuring an immersive experience for our top tier, VIP clientele.
As a High-End Online Beauty Consultant (‘High End E-BC), you will have to provide special care and attention to high value clients by offering them a personalized, augmented and unique experience and assistance through all remote channels, especially online video consultations. To do so, you will have access to new services designed especially for those clients. Moreover, you will oversee the activity of a client portfolio through remote clienteling actions throughout the year, offering exclusive access to clients. You will be an ambassador of the brand and will have to embody its values and DNA in all client interactions.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Elevate client experience for VIP clientele
Support overall client journey
Support value generation
SUPERVISION RECEIVED
Team Leads
The High End Online Beauty Consultant (‘High End E-BC’) must have a background in retail and strong interest in beauty & cosmetics/luxury goods. Beauty advisor experience, with selling aptitude, is highly recommended. 3+ years in industry is a plus.
Skills:
1. Client Relationship Management
2. Problem Solving & Adaptability
3. Communication & Presentation
4. VIP Clientele Experience
This
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $70,000-$75,000.
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