Job Description

Job Description and Duties

Under the direction of the Public Safety Dispatch Supervisor II, the Public Safety Dispatch Supervisor I (PSDS I) provides supervision for the Public Safety Dispatchers; responsible for appropriate coverage on the dispatch floor; monitor and manage critical incidents, provide directions and assistance; responsible for training dispatch personnel and establishing training needs and guidelines; prepare probationary and annual performance appraisals; prepare monthly evaluations and quality assurance reviews, citizens' complaints, injury and illness reports; accountable for daily and monthly payroll paperwork; participates in pre-employment interviews; and other duties as assigned.

You will find additional information about the job in the .

Working Conditions

MCC PSDS Is are on a 4/10 alternate work week. MCC is located on the pristine central coast 17 miles from the Monterey Bay, 35 miles from Santa Cruz and less than 2 hours from San Francisco Bay Area. 

The Monterey C ommunications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential.  Part-time and intermittent employees shall receive a pro rata share of the monthly differential based on the total number of hours worked within the monthly pay period.

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) Psychological Evaluation clearance prior to being hired.
• The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.

Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link:

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Excellent attendance, punctuality and dependability; excellent inter-personal and situational leadership skills; wrioting and time management skills; ability to be assertive during high stress situations; ability to understand and follow directions; work independently as well as part of a team. 

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application.  Hard copy applications must also include the classification title, job control number (JC-481346) and/or position number 388-730-1662-001 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire

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