Job Description

Location Designation: Hybrid - 1 day per quarter 

Location Designation:  Hybrid - 1 day per quarter in either New York, NY, Dallas, TX, or Cleveland, OH.  

Role Overview :

The Suitability Team is responsible for the timely review of new and replacement sales—as well as certain inforce transactions—for life insurance policies, annuities, and mutual funds. Our goal is to ensure alignment with New York Life’s suitability and replacement guidelines. We also support Field agents with suitability-related case inquiries and program guidance.

What You’ll Do : 

• Review annuity, life insurance, and mutual fund transactions using administrative systems, and provide Principal-level determinations of suitability.
• Monitor customer transactions to detect trends or issues requiring escalation to Corporate Compliance.
• Resolve escalated cases from Field agents that require review by a Registered Principal.
• Conduct outreach to our agents to inform them of any transactions pending review, explain the nature of the pend, and gather updated information that may be material to our review process.
• Provide outstanding service support to our agents who contact us with suitability-related questions.
• Provide feedback and coaching to team members on suitability recommendations and correspondence quality.
• Identify training needs based on performance trends and escalate them to management.
• Lead or contribute to projects aimed at improving workflow efficiency, regulatory compliance, and agent communication.
  • Examples include drafting Field News updates, building testing for regulatory changes, and enhancing internal controls.
• Maintain deep understanding of FINRA, SEC, and state insurance regulations and ensure compliance with current standards.
• Collaborate with Legal, Corporate Compliance, and Risk teams on suitability-related initiatives and escalations.
• Support audits and regulatory examinations by preparing documentation and responding to inquiries.
• Utilize data analytics to identify emerging trends, areas of risk, and training opportunities.
• Participate in cross-functional committees or workgroups to influence suitability policy development.

What You’ll Bring:

• Bachelor’s degree and/or equivalent experience.
• 3+ years’ experience in the securities industry, preferably involving Life, Annuity, and Mutual Fund products.
• Active FINRA Series 6 and 26 required.
• FINRA Series 7 and 24 preferred.
• Strong written and verbal communication skills.
• Detail-oriented with excellent judgment and investigative skills.

#LI-SV1

#LI-HYBRID 

Pay Transparency

Salary Range: $62,500 - $100,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note : This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our .

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.  Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the  Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of .

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 92409

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