Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
The Diagnostic Specialist role leverages each part of the knowledge, skill and experience that comes from a professional career in the Automotive Service Industry. This role seeks the Diagnostics Professional aimed towards helping resolve customer concerns using high quality diagnostic processes and techniques. Your attention to detail and focus on quality will have led you to developing a deeper understanding of core systems and technologies than would be required to simply “repair to the concern”. Having adopted and then exhibiting a “Continuous Improvement” mindset, is what drives the Diagnostic Specialist to integrate the many facets of their abilities in complex diagnostics with the connected vehicles being produced today. These efforts come together to provide the consumer with a service experience rarely found in the automotive industry. Responsibilities will include utilizing your knowledge and training in support of the local Service team, comprising of a primary focus on upleveled diagnostic support given to both direct “In-Service/Hands On” diagnostics as well as “pre-appointment” service planning, and continues through diagnostic content collection, reporting, engaging cross-functional team responsibilities, and business partner development. This role will be located in Trenton, NJ.
*This role will be located at a Rivian facility located in Trenton, NJ.
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com .
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please see our Candidate Data Privacy Notice for more information.
Please note that we are currently not accepting applications from third party application services.
To any candidates interested in a position with Rivian, please be aware of recruiting phishing scams impersonating Rivian. As a general practice, Rivian recruiting does not conduct interviews or communicate with candidates over Microsoft Teams.
Please visit Rivian’s Careers page for career opportunities at Rivian . If you believe you may have been a victim of identity theft because of the phishing scam impersonating Rivian, please go to where you can report and recover from identity theft. For more information about recommended computer security practices, please go to resources on the FTC’s consumer information site where you can learn how to protect yourselves online and avoid phishing attacks.
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